Fe/male Switch: Your Startup Facilitator & Incubator for Women

Top 10 Free Alternatives to Crisp AI in 2025: A Comprehensive Guide

Top 10 Free Alternatives to Crisp AI in 2025: A Comprehensive Guide

In 2025, the demand for high-quality customer engagement tools has led to the emergence of numerous free alternatives to Crisp AI. This article explores the top 10 options, focusing on key data points including pricing, ease of use, features, and target audience.
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1. tawk.to

  • Pricing: Free, with optional paid add-ons.
  • Ease of Use: Easy to set up and use.
  • Features: Real-time visitor monitoring, ticketing system, knowledge base, customizable chat widget, and automated triggers.
  • Mobile App: Yes, supports mobile app for on-the-go communication.
  • Best For: Small businesses or startups looking for a robust chat solution without cost.
  • Learn more about tawk.to

2. Tidio

  • Pricing: Free plan available.
  • Ease of Use: Simple and easy to set up.
  • Features: Live chat, AI automation, integration with platforms like WordPress, Shopify, and MailChimp, 35+ chatbot templates, and visitor tracking.
  • Mobile App: Yes, supports mobile app.
  • Best For: Small businesses wanting simple but effective automation.
  • Explore Tidio
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3. Hiver

  • Pricing: Free plan available, paid plans from $19/user/month.
  • Ease of Use: User-friendly, integrates with Gmail and Outlook.
  • Features: 24/7 customer support, mobile app for managing chat queries, chat transcripts, and shared inbox.
  • Mobile App: Yes, supports mobile app.
  • Best For: Businesses that use Gmail or Outlook for their email service.
  • Learn more about Hiver

4. Chatra (by Brevo)

  • Pricing: Free plan available.
  • Ease of Use: User-friendly interface.
  • Features: Live chat widget and messenger mode, group chats, integration with social media platforms like Instagram and Facebook, and visitor behavior tracking.
  • Mobile App: Not specified.
  • Best For: E-commerce retailers looking to offer chat support across their website and social media profiles.
  • Discover Chatra by Brevo

5. ProProfs Chat

  • Pricing: Free for single user; paid plans from $19.99/user/month.
  • Ease of Use: Scalable and easy to set up.
  • Features: AI-powered chatbots, canned responses, self-help articles, personalized greetings, and integration with ProProfs Help Desk.
  • Mobile App: Not specified.
  • Best For: Startups, SMBs, Enterprises, and Remote Teams.
  • Check out ProProfs Chat
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6. LiveAgent

  • Pricing: 1-month free trial available.
  • Ease of Use: Easy to use from the start.
  • Features: Live chat, help desk, ticketing system, and call center software.
  • Mobile App: Not specified.
  • Best For: Businesses needing an all-in-one customer service solution.
  • Explore LiveAgent

7. HubSpot CRM

  • Pricing: Free plan available.
  • Ease of Use: Seamless integration with HubSpot CRM.
  • Features: Live chat functionality, omnichannel capabilities, lead tracking, and organization.
  • Mobile App: Not specified.
  • Best For: Businesses already using HubSpot's CRM.
  • Learn more about HubSpot CRM

8. ChatSimple

  • Pricing: Not specified.
  • Ease of Use: User-friendly with advanced AI capabilities.
  • Features: Dual-mode AI agents (text and voice), proactive voice engagement, multilingual support (175+ languages), and sales/support process guidance.
  • Mobile App: Not specified.
  • Best For: Businesses looking for advanced AI-powered customer engagement beyond basic chatbots.
  • Discover ChatSimple

9. Bitrix24

  • Pricing: Free.
  • Ease of Use: Widely used with comprehensive features.
  • Features: Free live chat, contact center, CRM, and email marketing.
  • Mobile App: Not specified.
  • Best For: Businesses needing a free all-in-one contact solution.
  • Check out Bitrix24

10. HelpCrunch

  • Pricing: Free trial available.
  • Ease of Use: Intuitive with multi-channel support.
  • Features: Shared inbox for chats, emails, and social media, knowledge base integration, multi-channel support, and access to user's personal data for better context.
  • Mobile App: Yes, supports both website and mobile app.
  • Best For: Businesses needing seamless support across various channels.
  • Explore HelpCrunch
These alternatives provide a range of features suitable for different business needs, from simple chat solutions to comprehensive customer support platforms. Make sure to evaluate each option based on your specific requirements and stay updated with the latest offerings directly from the platforms.
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FAQ

1. What is tawk.to and what features does it offer?
tawk.to is a free live chat application that includes features such as a customizable chat widget, real-time visitor monitoring, ticketing system, and a knowledge base. It is suitable for small businesses or startups looking for an economical chat solution. Learn more about tawk.to
2. How does Tidio support small businesses?
Tidio offers AI-powered chat automation, integrations with platforms like WordPress and Shopify, and a mobile app for on-the-go communication. It also has over 35 chatbot templates to help small businesses get started easily. Discover Tidio
3. What makes Hiver a good choice for businesses using Gmail or Outlook?
Hiver offers free live chat, 24/7 customer support, chat transcripts, and seamless integration with Gmail and Outlook, making it ideal for businesses relying on these email services. Explore Hiver
4. For whom is Chatra (by Brevo) best suited?
Chatra is best suited for e-commerce retailers, providing features like a live chat widget, group chats, social media integration, and visitor behavior tracking. Learn more about Chatra
5. What integrations does ProProfs Chat offer?
ProProfs Chat integrates with ProProfs Help Desk, allowing chat conversations to be turned into tickets, and offers features like AI-powered chatbots, canned responses, and personalized greetings. Discover ProProfs Chat
6. Which features make LiveAgent a comprehensive customer service solution?
LiveAgent includes live chat, a help desk, ticketing system, and call center software, making it a complete solution for businesses needing robust customer support capabilities. Explore LiveAgent
7. How does HubSpot CRM integrate live chat with its platform?
HubSpot CRM offers a live chat tool that integrates seamlessly with its CRM system, providing omnichannel capabilities and helping businesses to organize and track leads effectively. Learn more about HubSpot CRM
8. What makes ChatSimple suitable for businesses looking for advanced AI engagement?
ChatSimple uses dual-mode AI agents (text and voice), supports over 175 languages, and can proactively engage visitors, making it a powerful tool for guiding customers through sales and support processes. Discover ChatSimple
9. Why is Bitrix24 a popular choice among businesses?
Bitrix24 is used by over 15 million companies and includes a free live chat, contact center, CRM, and email marketing tools, providing an all-in-one solution for businesses. Learn more about Bitrix24
10. What does HelpCrunch offer for multi-channel support?
HelpCrunch provides a shared inbox to manage chats, emails, and social media messages, integrates with a knowledge base, and supports both website and mobile apps, making it ideal for seamless multi-channel support. Explore HelpCrunch

References

About the Author

Violetta Bonenkamp, also known as MeanCEO, is an experienced startup founder with an impressive educational background including an MBA and four other higher education degrees. She has over 20 years of work experience across multiple countries, including 5 years as a solopreneur and serial entrepreneur. She’s been living, studying and working in many countries around the globe and her extensive multicultural experience has influenced her immensely.
Violetta is a true multiple specialist who has built expertise in Linguistics, Education, Business Management, Blockchain, Entrepreneurship, Intellectual Property, Game Design, AI, SEO, Digital Marketing, cyber security and zero code automations. Her extensive educational journey includes a Master of Arts in Linguistics and Education, an Advanced Master in Linguistics from Belgium (2006-2007), an MBA from Blekinge Institute of Technology in Sweden (2006-2008), and an Erasmus Mundus joint program European Master of Higher Education from universities in Norway, Finland, and Portugal (2009).
She is the founder of Fe/male Switch, a startup game that encourages women to enter STEM fields, and also leads CADChain, and multiple other projects like the Directory of 1,000 Startup Cities with a proprietary MeanCEO Index that ranks cities for female entrepreneurs. Violetta created the "gamepreneurship" methodology, which forms the scientific basis of her startup game. She also builds a lot of SEO tools for startups. Her achievements include being named one of the top 100 women in Europe by EU Startups in 2022 and being nominated for Impact Person of the year at the Dutch Blockchain Week. She is an author with Sifted and a speaker at different Universities. Recently she published a book on Startup Idea Validation the right way: from zero to first customers and beyond and launched a Directory of 1,500+ websites for startups to list themselves in order to gain traction and build backlinks.
For the past several years Violetta has been living between the Netherlands and Malta, while also regularly traveling to different destinations around the globe, usually due to her entrepreneurial activities. This has led her to start writing about different locations and amenities from the POV of an entrepreneur. Here’s her recent article about the best hotels in Italy to work from.

About the Publication

Fe/male Switch is an innovative startup platform designed to empower women entrepreneurs through an immersive, game-like experience. Founded in 2020 during the pandemic "without any funding and without any code," this non-profit initiative has evolved into a comprehensive educational tool for aspiring female entrepreneurs.The platform was co-founded by Violetta Shishkina-Bonenkamp, who serves as CEO and one of the lead authors of the Startup News branch.

Mission and Purpose

Fe/male Switch Foundation was created to address the gender gap in the tech and entrepreneurship space. The platform aims to skill-up future female tech leaders and empower them to create resilient and innovative tech startups through what they call "gamepreneurship". By putting players in a virtual startup village where they must survive and thrive, the startup game allows women to test their entrepreneurial abilities without financial risk.

Key Features

The platform offers a unique blend of news, resources,learning, networking, and practical application within a supportive, female-focused environment:
  • Skill Lab: Micro-modules covering essential startup skills
  • Virtual Startup Building: Create or join startups and tackle real-world challenges
  • AI Co-founder (PlayPal): Guides users through the startup process
  • SANDBOX: A testing environment for idea validation before launch
  • Wellness Integration: Virtual activities to balance work and self-care
  • Marketplace: Buy or sell expert sessions and tutorials

Impact and Growth

Since its inception, Fe/male Switch has shown impressive growth:
  • 3,000+ female entrepreneurs in the community
  • 100+ startup tools built
  • 5,000+ pieces of articles and news written

Partnerships

Fe/male Switch has formed strategic partnerships to enhance its offerings. In January 2022, it teamed up with global website builder Tilda to provide free access to website building tools and mentorship services for Fe/male Switch participants.

Recognition

Fe/male Switch has received media attention for its innovative approach to closing the gender gap in tech entrepreneurship. The platform has been featured in various publications highlighting its unique "play to learn and earn" model.
2025-08-01 10:40 Top Alternatives