Top 10 Free Alternatives to Tidio AI in 2025

As businesses continue to seek efficient and budget-friendly customer support tools, the demand for free live chat and AI chatbot solutions has grown significantly. In 2025, several alternatives to Tidio AI offer a range of features ideal for various business needs. Below, we delve into the top 10 free alternatives, highlighting their features, ease of use, and scalability.

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1. Tawk.to

Description: Tawk.to is a robust, completely free live chat tool that enables real-time communication with website visitors. It offers many features that are typically only available in paid software.
Pricing: Completely free.
Features: Customizable chat widget, real-time visitor monitoring, multi-agent chat handling, automated messaging, built-in ticketing, and an AI chatbot.
Ease of Use: Simple to set up and use.
Scalability: Ideal for startups and small businesses.
Support: Offers a knowledge base and support, though not as extensive as some paid options. Visit Tawk.to

2. HubSpot Service Hub

Description: HubSpot's Service Hub includes a free live chat tool that integrates with their CRM platform, making it particularly useful for businesses already leveraging HubSpot products.
Pricing: Free plan available; paid plans start at $15/month/seat.
Features: Live chat, basic chatbot functionality, HubSpot CRM integration, canned responses, meeting scheduling, team email, and reporting.
Ease of Use: User-friendly, especially for those familiar with HubSpot.
Scalability: Suitable for growing businesses.
Support: Known for providing comprehensive support resources. Explore HubSpot Service Hub

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3. ProProfs Chat

Description: ProProfs Chat provides live chat software and AI chatbot features designed for customer support and sales automation.
Pricing: Free plan available; paid plans start at $19.99/operator/month.
Features: Pre-chat forms, intelligent chat routing, customization, bot performance reports, queue incoming chats, customizable chat invitations, proactive chat.
Ease of Use: Easy setup with no coding required.
Scalability: Suitable for startups and SMBs.
Support: Offers strong support for users. Visit ProProfs Chat

4. Smartsupp

Description: Smartsupp is a free live chat solution with a focus on automated customer engagement.
Pricing: Free plan for 1 agent and 100 conversations; paid plans start at $19.5/month.
Features: Automated customer engagement, real-time chat, chat history, canned responses, basic reporting.
Ease of Use: Easy setup, designed for micro companies.
Scalability: Best for smaller businesses or low traffic volumes.
Support: Provides documentation and support. Check out Smartsupp

5. ChatSimple

Description: ChatSimple stands out with its AI-powered voice and text engagement, supporting multiple languages.
Pricing: Not specified.
Features: Dual-mode AI agents (text and voice), multilingual support (175+ languages in chat), proactive voice engagement.
Ease of Use: Designed to support both text and voice interactions.
Scalability: Suitable for companies looking for comprehensive AI engagement.
Support: Provides support resources. Learn more about ChatSimple

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6. Brevo Conversations

Description: Part of Brevo's marketing automation platform, Brevo Conversations offers live chat combined with marketing tools.
Pricing: Free version available; paid plans start at $15/month/agent.
Features: Live chat, automated away messages, typing insights, shopping cart content insights, mobile app, integrations with e-commerce and CMS platforms.
Ease of Use: User-friendly interface.
Scalability: Suitable for small to medium-sized businesses.
Support: Provides comprehensive customer support resources. Discover Brevo Conversations

7. YourGPT Chatbot

Description: YourGPT Chatbot is designed to enhance customer interactions with advanced AI capabilities and multi-channel support.
Pricing: Offers a 7-day free trial.
Features: Advanced AI capabilities, multi-channel support.
Ease of Use: User-friendly interface.
Scalability: Capable of handling various customer interaction volumes.
Support: Offers support during trial and beyond. Explore YourGPT Chatbot

8. BotPenguin

Description: BotPenguin is known for its free chatbot creator with a visual flow builder, making it accessible for users without coding knowledge.
Pricing: Free trial available.
Features: Visual flow builder, easy customization without coding, quick deployment.
Ease of Use: Simple to use with no coding needed.
Scalability: Ideal for small businesses.
Support: Provides tutorials and support. Learn about BotPenguin

9. ChatMax

Description: ChatMax offers a diverse range of AI tools, including writing, summarizing, and translation capabilities.
Pricing: Free plan available; Pro plan at $6.99/week or $69.99/year.
Features: AI writer, AI summarizer, AI detector, AI translator, AI text generator, character quizzes, text adventure games, novel writing.
Ease of Use: Designed for diverse tasks, including casual chats and creative writing.
Scalability: Suitable for a wide range of users, from individual creators to businesses.
Support: Provides customer support. Discover ChatMax

10. Freshchat

Description: Freshchat enables multi-channel customer service integration, making it versatile for various messaging platforms.
Pricing: Free plan available; paid plans start at $15/agent/month.
Features: Multichannel system (supporting LINE, Facebook, WhatsApp, etc.), mobile app, proactive messaging, AI capabilities.
Ease of Use: User-friendly interface.
Scalability: Suitable for businesses that require multi-channel support.
Support: Offers comprehensive support resources. Explore Freshchat

Businesses have a multitude of free alternatives to Tidio AI at their disposal in 2025. While these tools offer various features and levels of functionality, choosing the right one depends on specific business needs, ease of integration, and scalability requirements. Be sure to test different options to find the best match for your business.

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FAQ

1. What is Tawk.to?

Tawk.to is a completely free live chat application designed for businesses to connect with their website visitors in real time. It offers customizable chat widget, real-time visitor monitoring, and a built-in ticketing system. Explore Tawk.to

2. What features does the HubSpot Service Hub offer?

HubSpot's Service Hub offers live chat, basic chatbot functionality, integrates with HubSpot CRM, canned responses, meeting scheduling, team email, and reporting. It is ideal for businesses already using HubSpot. Discover HubSpot Service Hub

3. What does ProProfs Chat offer in its free plan?

ProProfs Chat offers pre-chat forms, intelligent chat routing, customization, bot performance reports, queue incoming chats, and customizable chat invitations based on browsing patterns. Learn more about ProProfs Chat

4. What is Smartsupp's focus?

Smartsupp focuses on automated customer engagement and service, offering features like real-time chat, chat history, canned responses, and basic reporting. Check out Smartsupp

5. What sets ChatSimple apart?

ChatSimple offers AI-powered voice and text engagement, with dual-mode AI agents, multilingual support, and proactive voice engagement. Discover ChatSimple

6. What can Brevo Conversations provide?

Brevo offers live chat as part of its marketing automation platform, including automated away messages, typing insights, shopping cart content insights, and a mobile app. Learn more about Brevo Conversations

7. How does YourGPT Chatbot improve customer interactions?

YourGPT Chatbot provides advanced AI capabilities and multi-channel support, designed to enhance customer interactions. Explore YourGPT Chatbot

8. What makes BotPenguin user-friendly?

BotPenguin is known for its easy-to-use visual flow builder and quick deployment without coding, making it ideal for small businesses. Discover BotPenguin

9. What tools does ChatMax offer?

ChatMax provides a wide range of AI tools including writing, summarizing, translation capabilities, text adventure games, and novel writing. Learn more about ChatMax

10. What does Freshchat integrate with?

Freshchat allows for a multi-channel customer service system, integrating with various messaging platforms like LINE, Facebook, and WhatsApp. Check out Freshchat

About the Author

Violetta Bonenkamp, also known as MeanCEO, is an experienced startup founder with an impressive educational background including an MBA and four other higher education degrees. She has over 20 years of work experience across multiple countries, including 5 years as a solopreneur and serial entrepreneur. She’s been living, studying and working in many countries around the globe and her extensive multicultural experience has influenced her immensely.

Violetta is a true multiple specialist who has built expertise in Linguistics, Education, Business Management, Blockchain, Entrepreneurship, Intellectual Property, Game Design, AI, SEO, Digital Marketing, cyber security and zero code automations. Her extensive educational journey includes a Master of Arts in Linguistics and Education, an Advanced Master in Linguistics from Belgium (2006-2007), an MBA from Blekinge Institute of Technology in Sweden (2006-2008), and an Erasmus Mundus joint program European Master of Higher Education from universities in Norway, Finland, and Portugal (2009).

She is the founder of Fe/male Switch, a startup game that encourages women to enter STEM fields, and also leads CADChain, and multiple other projects like the Directory of 1,000 Startup Cities with a proprietary MeanCEO Index that ranks cities for female entrepreneurs. Violetta created the "gamepreneurship" methodology, which forms the scientific basis of her startup game. She also builds a lot of SEO tools for startups. Her achievements include being named one of the top 100 women in Europe by EU Startups in 2022 and being nominated for Impact Person of the year at the Dutch Blockchain Week. She is an author with Sifted and a speaker at different Universities. Recently she published a book on Startup Idea Validation the right way: from zero to first customers and beyond and launched a Directory of 1,500+ websites for startups to list themselves in order to gain traction and build backlinks.

For the past several years Violetta has been living between the Netherlands and Malta, while also regularly traveling to different destinations around the globe, usually due to her entrepreneurial activities. This has led her to start writing about different locations and amenities from the POV of an entrepreneur. Here’s her recent article about the best hotels in Italy to work from.

About the Publication

Fe/male Switch is an innovative startup platform designed to empower women entrepreneurs through an immersive, game-like experience. Founded in 2020 during the pandemic "without any funding and without any code," this non-profit initiative has evolved into a comprehensive educational tool for aspiring female entrepreneurs.The platform was co-founded by Violetta Shishkina-Bonenkamp, who serves as CEO and one of the lead authors of the Startup News branch.

Mission and Purpose

Fe/male Switch Foundation was created to address the gender gap in the tech and entrepreneurship space. The platform aims to skill-up future female tech leaders and empower them to create resilient and innovative tech startups through what they call "gamepreneurship". By putting players in a virtual startup village where they must survive and thrive, the startup game allows women to test their entrepreneurial abilities without financial risk.

Key Features

The platform offers a unique blend of news, resources,learning, networking, and practical application within a supportive, female-focused environment:

Skill Lab: Micro-modules covering essential startup skills
Virtual Startup Building: Create or join startups and tackle real-world challenges
AI Co-founder (PlayPal): Guides users through the startup process
SANDBOX: A testing environment for idea validation before launch
Wellness Integration: Virtual activities to balance work and self-care
Marketplace: Buy or sell expert sessions and tutorials

Impact and Growth

Since its inception, Fe/male Switch has shown impressive growth:

3,000+ female entrepreneurs in the community
100+ startup tools built
5,000+ pieces of articles and news written

Partnerships

Fe/male Switch has formed strategic partnerships to enhance its offerings. In January 2022, it teamed up with global website builder Tilda to provide free access to website building tools and mentorship services for Fe/male Switch participants.

Recognition

Fe/male Switch has received media attention for its innovative approach to closing the gender gap in tech entrepreneurship. The platform has been featured in various publications highlighting its unique "play to learn and earn" model.