Top 10 Free Alternatives to HubSpot AI CRM in 2025
As the CRM landscape evolves, businesses are continually seeking out effective and budget-friendly solutions. HubSpot AI CRM is a leader in this space, but many competitive free options provide excellent functionality and flexibility. Here, we delve into the top 10 free alternatives to HubSpot AI CRM in 2025, detailing key features and AI capabilities.
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1. HubSpot CRM
- Free Plan Features: Contact management, deal tracking, task management, basic reporting dashboards, ad management tools, and email marketing.
- AI Capabilities (Free): Basic task automation and email tracking.
- Contact Limit: Up to 1 million contacts.
- Email Marketing Limit: 2,000 emails per month.
- Scalability: Offers paid tier upgrades for more advanced features.
2. Zoho CRM
- Free Plan Features: Contact management, deal management, task management, lead management, website visitor tracking, and web-to-lead forms.
- AI Capabilities (Free): Basic AI-powered suggestions and insights through "Zia".
- Free Users: Up to 3 users.
- Integrations: Zoho suite and other business tools.
- Email Marketing: Up to 2,000 contacts and 12,000 emails per month via Zoho Campaigns.
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3. EngageBay
- Free Plan Features: CRM, marketing, and sales automation tools, including contact management, live chat, and ticketing system.
- AI Capabilities (Free): Limited details on free plan AI functions; some AI roles in platform.
- Suited For: Integrated CRM, marketing, and sales platform needs.
- Collaboration: Strong focus.
- Modularity: Modular business tools as part of comprehensive CRM.
4. Bitrix24
- Free Plan Features: Contact management, deal management, project management, task management, and communication tools.
- AI Capabilities (Free): Basic automation features, more advanced in paid plans.
- Users: Unlimited.
- Communication: Chat, video calls, social media integration.
- Suitability: Teams requiring strong collaboration features.
5. Freshsales (by Freshworks)
- Free Plan Features: Contact management, deal management, lead scoring, basic sales pipeline management.
- AI Capabilities (Free): "Freddy AI" highlights hottest leads and insights.
- Integrations: Social Media integration including WhatsApp, Apple Business Chat, and Facebook Messenger.
- Beginner Friendly: Highly suitable for beginners.
- Sales Pipeline: Kanban views, drag-and-drop cards.
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6. ClickUp
- Free Plan Features: Project management, task management, contact management, unlimited contacts.
- AI Capabilities (Free): Unspecified; platform includes AI features.
- Customization: Various views: list, board, calendar, Gantt charts.
- All-in-One: Project management tool doubling as a CRM.
- Scalability: Free version with scalable paid plans.
7. Insightly
- Free Plan Features: Contact management, lead management, project management, reporting capabilities.
- AI Capabilities (Free): No known free AI features.
- Project Management: Includes detailed post-deal tracking.
- Customization: Custom reports, bulk email marketing.
- Suitability: Advanced project management alongside CRM.
8. Agile CRM
- Free Plan Features: Contact management, deal management, lead tracking, custom data fields, email marketing, workflow automation.
- AI Capabilities (Free): Basic automation.
- Email Marketing: Bulk email marketing tools included.
- Suitability: Small sales-focused teams.
- Customization: Customizable data fields.
9. Tidio
- Free Plan Features: Live chat, email, and messenger integrations, basic ticketing system.
- AI Capabilities (Free): Conversational AI resolving routine requests; AI Chatbot with chat flows.
- Languages: Supports 7 languages.
- Dashboard: All communication managed from a single dashboard.
- Suitability: SMBs requiring AI-driven customer service.
10. Pipedrive
- Free Plan Features: Not available; free trial and low-cost plans available.
- AI Capabilities: Automation of routine tasks, optimized workflow efficiency in paid plans.
- Sales Automation: Focus on sales workflows.
- Reporting: Robust real-time reporting for sales teams.
- Suitability: Sales-driven teams needing a streamlined CRM.
Important Considerations:
- AI Limitations in Free Plans: Comprehensive AI features usually necessitate paid plan upgrades.
- Scalability: Understand growth potential within the free plan and necessary upgrades.
- Integration: Check CRM compatibility with existing systems.
- Ease of Use: Ensure user-friendly interfaces for smoother adoption.
Each CRM offers unique functionalities and strengths. Evaluate your business requirements to select the best free HubSpot AI CRM alternative for 2025.
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FAQ
1. What AI functionalities are available for free in HubSpot CRM?
HubSpot's free CRM offers basic AI capabilities such as task automation and email tracking. Learn more about HubSpot CRM
2. Can Zoho CRM's AI assistant, "Zia," be used in its free plan?
While Zoho CRM's AI assistant "Zia" is more comprehensive in paid plans, some basic AI-powered suggestions and insights might be available in the free version. Discover Zoho CRM
3. What AI features does EngageBay offer in its free plan?
EngageBay has AI functionality on its platform, but it is unclear which specific AI features are available in the free plan. Explore EngageBay
4. Does Bitrix24 support unlimited users in its free plan?
Yes, Bitrix24's free plan supports unlimited users. Learn more about Bitrix24
5. What AI functionalities does Freshsales provide for free?
Freshsales includes some AI-powered insights through its virtual assistant "Freddy AI," such as highlighting the hottest leads. Discover Freshsales
6. Are ClickUp's AI features available in its free plan?
While ClickUp offers AI features, specific details about which are included in the free plan are not provided. Explore ClickUp
7. Does Insightly's free plan include AI features?
Insightly is not known to include free AI features. Discover Insightly
8. What basic automation features does Agile CRM's free plan offer?
Agile CRM's free plan includes basic automation features. Learn more about Agile CRM
9. How does Tidio's AI capability enhance customer service?
Tidio's AI conversational features in the free plan resolve up to 70% of routine requests with an AI chatbot. Explore Tidio
10. Does Pipedrive offer a free plan with AI features?
Pipedrive does not have a free plan but offers a free trial and robust AI features in its paid plans for streamlining sales processes. Discover Pipedrive
References
About the Author
Violetta Bonenkamp, also known as MeanCEO, is an experienced startup founder with an impressive educational background including an MBA and four other higher education degrees. She has over 20 years of work experience across multiple countries, including 5 years as a solopreneur and serial entrepreneur. She’s been living, studying and working in many countries around the globe and her extensive multicultural experience has influenced her immensely.
Violetta is a true multiple specialist who has built expertise in Linguistics, Education, Business Management, Blockchain, Entrepreneurship, Intellectual Property, Game Design, AI, SEO, Digital Marketing, cyber security and zero code automations. Her extensive educational journey includes a Master of Arts in Linguistics and Education, an Advanced Master in Linguistics from Belgium (2006-2007), an MBA from Blekinge Institute of Technology in Sweden (2006-2008), and an Erasmus Mundus joint program European Master of Higher Education from universities in Norway, Finland, and Portugal (2009).
She is the founder of Fe/male Switch, a startup game that encourages women to enter STEM fields, and also leads CADChain, and multiple other projects like the Directory of 1,000 Startup Cities with a proprietary MeanCEO Index that ranks cities for female entrepreneurs. Violetta created the "gamepreneurship" methodology, which forms the scientific basis of her startup game. She also builds a lot of SEO tools for startups. Her achievements include being named one of the top 100 women in Europe by EU Startups in 2022 and being nominated for Impact Person of the year at the Dutch Blockchain Week. She is an author with Sifted and a speaker at different Universities. Recently she published a book on Startup Idea Validation the right way: from zero to first customers and beyond and launched a Directory of 1,500+ websites for startups to list themselves in order to gain traction and build backlinks.
For the past several years Violetta has been living between the Netherlands and Malta, while also regularly traveling to different destinations around the globe, usually due to her entrepreneurial activities. This has led her to start writing about different locations and amenities from the POV of an entrepreneur. Here’s her recent article about the best hotels in Italy to work from.
About the Publication
Fe/male Switch is an innovative startup platform designed to empower women entrepreneurs through an immersive, game-like experience. Founded in 2020 during the pandemic "without any funding and without any code," this non-profit initiative has evolved into a comprehensive educational tool for aspiring female entrepreneurs.The platform was co-founded by Violetta Shishkina-Bonenkamp, who serves as CEO and one of the lead authors of the Startup News branch.
Mission and Purpose
Fe/male Switch Foundation was created to address the gender gap in the tech and entrepreneurship space. The platform aims to skill-up future female tech leaders and empower them to create resilient and innovative tech startups through what they call "gamepreneurship". By putting players in a virtual startup village where they must survive and thrive, the startup game allows women to test their entrepreneurial abilities without financial risk.
Key Features
The platform offers a unique blend of news, resources,learning, networking, and practical application within a supportive, female-focused environment:
- Skill Lab: Micro-modules covering essential startup skills
- Virtual Startup Building: Create or join startups and tackle real-world challenges
- AI Co-founder (PlayPal): Guides users through the startup process
- SANDBOX: A testing environment for idea validation before launch
- Wellness Integration: Virtual activities to balance work and self-care
- Marketplace: Buy or sell expert sessions and tutorials
Impact and Growth
Since its inception, Fe/male Switch has shown impressive growth:
- 3,000+ female entrepreneurs in the community
- 100+ startup tools built
- 5,000+ pieces of articles and news written
Partnerships
Fe/male Switch has formed strategic partnerships to enhance its offerings. In January 2022, it teamed up with global website builder Tilda to provide free access to website building tools and mentorship services for Fe/male Switch participants.
Recognition
Fe/male Switch has received media attention for its innovative approach to closing the gender gap in tech entrepreneurship. The platform has been featured in various publications highlighting its unique "play to learn and earn" model.
