Top 10 Open Source Alternatives to HubSpot AI CRM in 2025

In 2025, the CRM landscape has evolved significantly, with open-source alternatives to HubSpot AI CRM gaining traction for their flexibility, customization, and cost-effectiveness. This article delves into the top 10 open-source CRM options available, exploring their features, customization potential, community support, and pricing.

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1. SuiteCRM

Description: SuiteCRM is a highly customizable, enterprise-level open-source CRM that offers a 360-degree view of customers. It's known for its comprehensive features and scalability.
Features: Sales automation, marketing automation, customer service support, contract management, reporting, and workflow automation. It provides a full suite of CRM tools.
Customization: Highly customizable with tools to add new fields, customize layouts, and create new modules.
Community Support: Large and active community providing plugins and resources.
Integration: Open REST API for integration with other business systems.
Pricing: Free to download the open-source platform; paid hosting and support options available. (A starter plan is around $109/month, a business plan is priced at $508/month and the premium plan is around $762/month) Learn more about SuiteCRM

2. Vtiger CRM

Description: Vtiger is an open-source CRM with a focus on sales, marketing, and support features for small to mid-sized businesses.
Features: Lead and contact management, sales automation, email marketing, project management, help desk, inventory management, and reporting.
Customization: Offers a high degree of customization, especially for workflow requirements.
Pricing: Open source version is free; paid cloud-based plans are available. $30 per user/month billed annually.
Integration: Connects with over 500 apps.
Support: Offers responsive support through community and paid options. Learn more about Vtiger CRM

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3. OroCRM

Description: OroCRM is an open-source CRM built on the Symfony2 PHP framework, designed for flexibility and e-commerce support.
Features: Customer management, reporting, analytics, customer credentials, and communication recording.
Customization: Code is easy to understand and change, allowing for high adaptability.
Flexibility: Strong in recording customer credentials and communication for sales teams.
Technology: Based on Symfony2 PHP framework.
Pricing: Community edition is free; Enterprise Edition pricing is available upon request. Learn more about OroCRM

4. YetiForce CRM

Description: YetiForce offers extensive features and customization options for managing complex business processes efficiently.
Features: Great contact management functionality, and good integrations.
Customization: Offers extensive customization options for business processes.
International Clients: It is suited for international clients.
Pricing: Free with paid add-ons.
Technology: Open source platform. Learn more about YetiForce CRM

5. EspoCRM

Description: EspoCRM is an open-source CRM focused on sales lifecycle management with a user-friendly and intuitive interface.
Features: Sales management, contact management, lead tracking, customer behavior analysis, and detailed documentation.
Documentation: Detailed documentation is available, making it easy to learn and implement.
Interface: It has an intuitive and easy to use interface.
Sales Focus: Strong focus on the sales lifecycle.
Pricing: Free to use as an open source platform. Learn more about EspoCRM

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6. Odoo CRM

Description: Odoo is a suite of open-source business apps, including CRM, with extensive add-on features.
Features: Customer management, sales management, reporting, e-commerce, accounting, inventory and point of sale.
Add-ons: Wide range of native and third-party apps for integration.
Scalability: Suited for businesses needing a wide range of business tools.
Technology: Open-source with a modular design, allows for a lot of flexibility.
Pricing: The CRM module is free; paid add-ons and hosting options are available. Learn more about Odoo CRM

7. X2CRM

Description: Open-source CRM that is designed for marketing campaigns.
Features: Great for marketing campaigns.
Customization: Open-source platform, and can be modified.
Technology: Open source.
Pricing: Free
Use Case: Suited for marketing.

8. CiviCRM

Description: Open-source CRM that is designed for nonprofits.
Features: Tailored for non-profit organizations.
Customization: Open-source platform, and can be modified.
Technology: Open source.
Pricing: Free.
Use Case: Suited for non-profits.

9. Axelor CRM

Description: Axelor is an open-source platform that includes CRM with integration capabilities for Gmail and Outlook.
Features: Customer data management, contact identification, action tracking, complaint management, and marketing operation optimization.
Integration: Good for Gmail and Outlook integration.
Customization: Low-code/No-code platform allowing adaptation without coding skills.
Technology: Open source CRM with low-code/no-code options.
Pricing: Free but contact vendor for full details. Learn more about Axelor

10. Erxes

Description: An open-source experience operating system (XOS) designed to unify workflows.
Features: Team inbox, knowledge base, task management, marketing automation, sales pipeline, and help center.
Customization: Highly customizable with a wide variety of plugins.
Technology: Open source.
Pricing: Free.
Use Case: Suitable for customer support, marketing, sales, and human resources.

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FAQ

1. What is SuiteCRM and what features does it offer?

SuiteCRM is a highly customizable, enterprise-level open-source CRM that provides a full suite of tools including sales automation, marketing automation, customer service support, contract management, reporting, and workflow automation. Learn more about SuiteCRM

2. Is Vtiger CRM suitable for small to mid-sized businesses?

Yes, Vtiger CRM is an open-source CRM that focuses on providing sales, marketing, and support features tailored for small to mid-sized businesses, with options for lead and contact management, sales automation, email marketing, and more. Explore Vtiger CRM

3. How does OroCRM support e-commerce businesses?

OroCRM is built on the Symfony2 PHP framework and offers features such as customer management, reporting, analytics, customer credentials, and communication recording, making it a flexible choice for e-commerce support. Discover OroCRM

4. What customization options does YetiForce CRM offer?

YetiForce CRM provides extensive customization options for managing complex business processes efficiently, along with excellent contact management functionality and good integrations. Check out YetiForce CRM

5. What makes EspoCRM user-friendly?

EspoCRM features an intuitive and easy-to-use interface with strong focus on sales lifecycle management, providing tools such as sales management, contact management, lead tracking, customer behavior analysis, and detailed documentation. Learn more about EspoCRM

6. What business functions can Odoo CRM handle?

Odoo CRM is part of a suite of open-source business apps that includes customer management, sales management, reporting, e-commerce, accounting, inventory, and point of sale, with extensive add-on features for integration and scalability. Explore Odoo CRM

7. What is the primary use case for X2CRM?

X2CRM is designed primarily for marketing campaigns and offers open-source customization, making it a strong choice for businesses focused on marketing.

8. Who is CiviCRM designed for?

CiviCRM is an open-source CRM specifically tailored for non-profit organizations, offering customization options to suit their unique requirements.

9. What integrations does Axelor CRM support?

Axelor CRM includes integration capabilities for Gmail and Outlook, and provides features such as customer data management, contact identification, action tracking, complaint management, and marketing operation optimization. Discover Axelor CRM

10. What workflows does Erxes support?

Erxes is an open-source experience operating system (XOS) that unifies workflows across team inbox, knowledge base, task management, marketing automation, sales pipeline, and help center, making it suitable for customer support, marketing, sales, and human resources.

About the Author

Violetta Bonenkamp, also known as MeanCEO, is an experienced startup founder with an impressive educational background including an MBA and four other higher education degrees. She has over 20 years of work experience across multiple countries, including 5 years as a solopreneur and serial entrepreneur. She’s been living, studying and working in many countries around the globe and her extensive multicultural experience has influenced her immensely.

Violetta is a true multiple specialist who has built expertise in Linguistics, Education, Business Management, Blockchain, Entrepreneurship, Intellectual Property, Game Design, AI, SEO, Digital Marketing, cyber security and zero code automations. Her extensive educational journey includes a Master of Arts in Linguistics and Education, an Advanced Master in Linguistics from Belgium (2006-2007), an MBA from Blekinge Institute of Technology in Sweden (2006-2008), and an Erasmus Mundus joint program European Master of Higher Education from universities in Norway, Finland, and Portugal (2009).

She is the founder of Fe/male Switch, a startup game that encourages women to enter STEM fields, and also leads CADChain, and multiple other projects like the Directory of 1,000 Startup Cities with a proprietary MeanCEO Index that ranks cities for female entrepreneurs. Violetta created the "gamepreneurship" methodology, which forms the scientific basis of her startup game. She also builds a lot of SEO tools for startups. Her achievements include being named one of the top 100 women in Europe by EU Startups in 2022 and being nominated for Impact Person of the year at the Dutch Blockchain Week. She is an author with Sifted and a speaker at different Universities. Recently she published a book on Startup Idea Validation the right way: from zero to first customers and beyond and launched a Directory of 1,500+ websites for startups to list themselves in order to gain traction and build backlinks.

For the past several years Violetta has been living between the Netherlands and Malta, while also regularly traveling to different destinations around the globe, usually due to her entrepreneurial activities. This has led her to start writing about different locations and amenities from the POV of an entrepreneur. Here’s her recent article about the best hotels in Italy to work from.

About the Publication

Fe/male Switch is an innovative startup platform designed to empower women entrepreneurs through an immersive, game-like experience. Founded in 2020 during the pandemic "without any funding and without any code," this non-profit initiative has evolved into a comprehensive educational tool for aspiring female entrepreneurs.The platform was co-founded by Violetta Shishkina-Bonenkamp, who serves as CEO and one of the lead authors of the Startup News branch.

Mission and Purpose

Fe/male Switch Foundation was created to address the gender gap in the tech and entrepreneurship space. The platform aims to skill-up future female tech leaders and empower them to create resilient and innovative tech startups through what they call "gamepreneurship". By putting players in a virtual startup village where they must survive and thrive, the startup game allows women to test their entrepreneurial abilities without financial risk.

Key Features

The platform offers a unique blend of news, resources,learning, networking, and practical application within a supportive, female-focused environment:

Skill Lab: Micro-modules covering essential startup skills
Virtual Startup Building: Create or join startups and tackle real-world challenges
AI Co-founder (PlayPal): Guides users through the startup process
SANDBOX: A testing environment for idea validation before launch
Wellness Integration: Virtual activities to balance work and self-care
Marketplace: Buy or sell expert sessions and tutorials

Impact and Growth

Since its inception, Fe/male Switch has shown impressive growth:

3,000+ female entrepreneurs in the community
100+ startup tools built
5,000+ pieces of articles and news written

Partnerships

Fe/male Switch has formed strategic partnerships to enhance its offerings. In January 2022, it teamed up with global website builder Tilda to provide free access to website building tools and mentorship services for Fe/male Switch participants.

Recognition

Fe/male Switch has received media attention for its innovative approach to closing the gender gap in tech entrepreneurship. The platform has been featured in various publications highlighting its unique "play to learn and earn" model.